FAQ CUSTOMER HELP
Most orders are dispatched within 24 hours and should be received within 3-7 business days.
You can choose to create an account at checkout.
Once your order has been shipped you will be able to track your order using your tracking number.
No credit card information or payment information is kept.
GST is included in the price of our products.
Your orders will be combined in one package unless stated otherwise.
RETURNS AND EXCHANGES
If for whatever reason you would like to return your item, we offer a no questions asked return policy within 30 days of purchasing. As long as the product is still in new condition.
This rarely happens, however if you’ve received the wrong item please contact us and we’ll fix this for you as soon as possible.
A return address will be provided once your return request has been accepted.
Contact us as soon as possible, if it’s not too late we’ll be able to change the delivery address.
You sure can, contact our support team and we’ll organise a pre-order for you.